Kaarel Mikkin
Rongisõit on ajavõit?
Rongisõit on ajavõit. Aga mitte siis, kui oled sunnitud mitu tundi püsti seisma või halvemal juhul põrandal istuma... Järgnevalt väike...
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J.Margus Klaar
Oct 42 min
Complexity creates more complexity
Companies often end up creating their own nightmare. At fault is the lack of a clearly defined company ambition and idea: what the...
2
J.Margus Klaar
Jun 251 min
Rebuilding Ukraine with modular construction
The European Design Upgrade is a program to help rebuild Ukraine by focusing on the opportunities afforded by modular construction. It is...
6
J.Margus Klaar
Jan 223 min
Untangling wicked problems
Service design in the public sector requires a different, and more careful, approach.
26
J.Margus Klaar
Dec 27, 20232 min
How 'bout them apples!
Since we started doing design thinking and service design trainings, we’ve always included a section on creativity
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J.Margus Klaar
Dec 20, 20234 min
Disregarding feelings means disregarding your customer
There is nothing worse than being treated as a wallet, rather than a valuable customer.
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J.Margus Klaar
Dec 13, 20233 min
Doing is harder than talking
In designing services, figuring out what the problem is, is just the tip of the metaphorical iceberg.
24
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